#26: OpenAI Takes on Google with New ChatGPT Features
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#26: OpenAI Takes on Google with New ChatGPT Features

Welcome back to The Junction, a podcast by Venn Technology

about AI and automation without the jargon.

Hosted by me, Mel Bell, and my co-host, Chase Friedman.

We're thought leaders, industry experts and visionaries

here to unpack the latest trends in

AI and how we're using it.

Listen for practical advice and a little bit of

banter on how to improve your business and career

by being at the junction of it all.

We're so excited you're here.

Let's jump in.

Okay, Chase, just because I am more interested in

your reaction to the OpenAI announcement than I am

actually in the way in which they delivered it,

I have not paid attention to the headlines.

Cause I want your take.

So on a scale of one to ten, where one is

very, extremely dissatisfied and ten is like, wow, mind blown.

I'm so excited. Yeah.

Where are you sitting on this announcement from OpenAI?

Ten's at the top, one's low, I

think, because we've approached just the whole

thing from really, truly a business perspective.

And how do I use OpenAI or just

this AI stuff from a business perspective?

From that viewpoint, it was a three or four today.

But if you're an individual heavy user of this

stuff, or you have hopes and dreams of building

out a massive B two C type app, then

you're probably a lot higher on that scale.

But I find it wild.

Last week we talked about how they registered search

dot OpenAI.com, and Sam said something on Twitter.

If you correlate what people say on Twitter

to stock prices, you can see the moment

that he said that Google stock dropped.

And I ran the numbers and

it was like billions of dollars.

With Sam said four words, he typed forwards,

and he moved this stock billions of dollars.

And that just blew my mind.

So that kind of set my

level expectations of like, super high.

Like, okay, we're moving big money here.

Like, in the grand scheme of things, like nobody.

Well, I guess unless you're in the finance world, you

don't really care about how much the stock moves.

But for that to happen, like,

that's a really, really big deal.

Um, it reminds me of when Elon said something

like, oh, yeah, we're going to take, um, we're

going to take Tesla private or whatever, and the

stock blew up and now he's under investigation.

Like, please, what you say matters. Yeah.

So I had really big expectations going through the weekend,

and then, um, he said something else on Sunday.

And I'm not a big fan of, like, putting Sam

or anybody, like Elon or anybody else on a pedestal,

but when you have that kind of command in the

markets, like, you should at least pay attention.

Anyway, he said something to the

tune of that, I'm testing her.

So her is a movie from a while back where this guy

interacts with sort of Agi, his day in and day out life.

And so everybody is getting wildly pumped

up about what is about to come.

I just had this gut feeling of

like, we're not there yet, man.

You know, he's like toying with people.

And maybe he can because he's a private

company and, you know, there aren't any laws

that regulate sort of that kind of speech.

But anyway, so by the time this comes

out, people have had, I don't know, a

week or two to digest the announcement. Yeah.

So for those who haven't or who aren't really familiar

with the why, why, this is a big deal from

your point of view, can you recap what was announced?

And then we can get into the why

it matters and for who it matters totally.

The big three things are there's now an

app on the computer that you can download,

and it has enhanced functionality where you can

just basically interact directly with the app.

Because presently, or up until now, we've been in

the web browser or an app on your phone. That's right.

Yeah.

So now you can do app in your

computer with app related things, which means it

can connect to your camera or other preferables.

Is this free or paid?

Well, that's the other big news is that

they've always had some level of free, but

it's always been to their older model, now

their latest model, they're giving away for free.

The overwhelming message was, we want to

put this in the hands of everybody.

Everybody.

Don't tie this behind any kind of dollar amount. Right.

Because I think, and I think this is genuinely an altruistic

approach where it's like, well, if we really want people to

benefit from this, then we really, truly need to give it

away, some capacity of it away for free.

So I really appreciate, I think that is a good thing.

People that don't have access to the Internet kind

of thing like this is be really good.

Because if you put it behind a paywall, even if

it's $20 a month, which it has been, you have

a lot of people in the world that they're not

going to see $20 for a year, you know, like,

they'll never pay for that, which means they're already getting

behind and like, all the things anyway.

So I really appreciated that.

And then they went on to do.

It's like.

I don't know a good way to say

it, but basically, like, it's a interactive agent

that responds nearly instantaneously to what you're saying.

And you can interrupt it almost.

It's like having a conversation right now, right

where they were asking on the live.

On a demo, which I don't know if they

practiced this, but it was kind of buggy.

It definitely was live.

But they said one of the takes

was, well, I'm going to speak.

The lady said, I'm really good at Italian.

I'm going to speak in Italian.

You're going to speak in English.

And then they prompted.

They prompted, Jackie, in a voice.

In the voice app on the phone. Right?

Hey, I'm cha chi pt.

I've got somebody here that speaks Italian.

Whenever I speak, I want you

to translate that to Italian.

And whenever she speaks, I want

you to translate that to English.

And, like, near instantaneously.

They had a interpreter that was interpreting on

the fly that is now crushing however many

apps that are out there on the App

Store that I think of, like Google Voice.

I'm sure there's some limitations of it, but

they basically, like, programmed an app, if you

will, almost instantaneously to do something that people

have, I'm sure, made really good money on.

Anyway, I thought that's the part that's probably the

most interesting, is what can you do with voice

and all of these capabilities that people have done

in the past and built whole ecosystems around, I

think, of Rosetta Stone now.

Was it translating it in text the way it does?

So I'm familiar with the voice in

the app where you can ask it.

You used the example last week of what's a recipe

for a mojito or whatever, and it spits out text.

Did this do the same?

It spit out the text in English and Italian,

or did it actually, like, was there an audio

pairing you see on the phone what they show?

But, I mean, there's just enough number of

hiccups where you're like, I don't know.

I think it really was live.

I don't know if what they

showed on screen was actually happening. I don't know.

But there wasn't, like, a voice coming out of

the app, quickly translating it was voice to text.

I think if they.

If I think it is what I think it

is, it's the same thing that you think of

when you're doing the text to voice deal.

It's just happening much faster directionally.

That seems pretty cool.

Even if the live demo you having done

a lot of live demos in your ten. Oh, yeah.

What is the 50 50?

This is gonna go right.

Okay.

This is going to get way too far in the weeds.

I also had Google stock up

real time, real time quotes rolling.

And what's really interesting is you can see an entire

people group that is judging what's happening live because they're

trying to, like, let me buy Google stock.

Because what if they announced

something search related, right?

Or what if this voice thing is, hey,

send me search results, or blah, blah, blah,

people are going up and down.

Anyway, I could tell that the demo wasn't

going well because Google stock was going up

by a decent amount of dollars.

But there was, I don't know if this was just my

computer, but when they started talking and chatgpt was responding, it's

like they took the audio, like, on your soundboard, and they

rerouted it so it would go through the, the stream, but

it was also talking live in the room.

So it was like the guy would say something like,

hey, chat chibti, and she almost over speak over him.

And I don't know if that was.

Anyway, I'm getting too far in the weeds

on whether it was pre recorded or not.

The long story is that these new

interactions, these new intermodal actions are like,

it's not just voiced into text.

You could type something and then you could switch

to audio, and then you could switch the video.

And none of that.

It's all seamless.

So the next demo that they did was he's literally

got the camera on his phone rolling inside the app.

He's writing down mathematical equations,

just very simple algebra.

Like three x plus one equals four. Right.

So what is x in that case?

It's technically one. Right. Three.

Three times one.

Okay, well, he's doing that live, and he's

asking her questions while the camera's rolling.

So not just pictures, right.

But streaming video with streaming audio and chat.

GPT is responding, like, instantaneously.

Anyway, I think all of those things are awesome.

They're going to be great.

They're going to do cool things.

I don't know how that's going to impact

your business, somebody else's Business, because a lot

of it's like, it's like a consumer app,

you know, it's not like a Business app.

I think taking a few steps back and just

kind of looking at the message that OpenAI is

sending to the market by doing this launch.

Like, this is kind of the first in the

way of them sort of doing a reveal. Right.

Kind of hyping, it tells me that they

are moving toward further legitimizing their spot.

This is lining up against a big Google conference. This.

Yeah, Google I O starts tomorrow.

So they're sort of saying to the world, because

up until now, there's been a lot of, like,

you know, Sam tweeting something and then, like, something

happens and there's a lot of speculation.

There's a lot of people on the, these

chat boards and they're using it and they're

sort of going into like, Reddit threads and

other forums to theorize what's coming next.

And by holding something like this, even if it

wasn't maybe a great user experience for you.

Cause it was, you know, and maybe

they're still working out some kinks.

It's like emulating the Steve Jobs iPhone reveal

type thing or like when Apple does.

Totally felt like that. Yeah.

So I think from a, this is their way of

saying we are going to further legitimize what we're doing.

And they're like, going from like, we're a

startup to like, you know, it's just kind

of something that more established technology companies are

doing, which is funny to say.

Cause we've talked so many times about how these

AI companies are, like, it's not like they've been

up and running for like 30 years. Yeah, right.

Like there's been data science and then there's been

new technology, and then there's kind of been like,

than Nvidia or companies that have been utilizing or

investing in AI, like, technology for maybe the last

five to ten years, but it's still very much

like the wild, Wild west.

So I feel like just in general, not

having seen it, you describing it, it's their

way of saying we're here to stay.

Like we're, you know, and offering

up their, their product for free.

Essentially, it's like the early days of google.

Like, you, anyone with a computer could

just, like, open a web browser.

I don't need to actually pay, uh, for advertising

or pay for a subscription to search the Internet. Right.

I never have.

Right, well, so what?

I shouldn't say never.

Well, I was going to just go a different route that

what was more interesting that probably most people didn't pick out

is that this new model is 50% of the cost of

the, of GPT for turbo, which was the most expensive, and

they've consistently brought down the cost by 50 plus percent every

time they do a new reveal.

Um, like, sure, there's the free aspect,

like, let's get everybody on board and

comfortable with the whole AI thing.

But in terms of solidifying their place,

like, you keep bringing down the cost

and nobody's going to catch you. I don't care.

Obviously, they got to keep up the tech, right?

But if you keep, keep increasing your costs, you

keep, you keep creating gaps in the marketplace where

other players are going to step in like Google.

Right, and offer something that's maybe not

as good, but half the price.

Well, and I, we've talked about they have onboarded

like, or large enterprise clients are using them.

Um, and they're sort of embedding themselves.

So they've got this app that

they're making readily available to individuals.

But what about when those individuals, if they're not already

in a buying position or buying power at a company,

like they could be part of that buying committee.

So, for example, canva.

Canva rolled out to all the schools.

They're just creating like this,

like immediate access to. For free to.

Yeah, to young students that are not in the workforce.

But guess what?

When they enter the workforce

and now what's Canva doing?

Canva's like enterprises are using canva.

And the cost, I'm still amazed to this day for like

a business license, five seats, it's like $12 a month.

I think our bill is like $112.95 a year.

I mean, it's like insanely cheap, expensive, right?

Wink, wink.

I mean, it's just one of those things.

Like, I get what you're saying.

It's like if you democratize it and make it essentially

free or accessible to, maybe that's not your buyer today,

but in three years or five years or ten years,

like, you've created this, everyone's going to be open AI.

Like, I'm going to chat youpt something

the way I would google something.

And that's just been over the course

of like the last couple of years.

So not knowing what their strategy,

I'm just kind of speculating here.

I think that that's another way of them, like

further legitimizing and like, we're going to make sure

that everybody gets, like, they're essentially dependent on this

tool so that when they enter into the workforce

and have buying power or they're more marketable, maybe

because they've been using it for however many years.

Well, I think there's also maybe something

they wouldn't talk about as much.

And that's the, like, there's a maybe almost like

a taboo associated with utilizing the technology to.

Did you just say taboo?

Taboo, yeah, taboo.

Yeah, taboo.

It's my Texas accent.

We need to ask Chacha pt

how you say that, phonetically? Yeah.

Taboo.

It's okay.

I still say baggage claim, so it's okay. What.

What is that?

It's a northerner thing.

Oh, yeah.

Close to the canadian border up there, you know?

Wait, are you, are you half canadian?

No, but I was pretty close. Okay.

Where are we going with that?

Well, something's very taboo.

What they don't want to talk about. Yeah, right.

There's this idea that if I utilize this technology to

replace any kind of job, I'm going to have a

level of backlash that I don't want to deal with.

Anyway, my first thought when I saw this was, we

talked about this last week when I call into 1800,

whatever, and you get an agent on the phone or

a chat, some kind of IVR deal.

Been reading through some threads on the interwebs and,

I don't know, take this with a grain of

salt, but some of these folks are saying that

they're involved in very large projects where they've been

doing this for a long time.

And the reason why the executives won't pull the

go or hit the go button is because they're

overly concerned about the backlash from the number of

people that they're going to end up letting go.

And then all of a sudden now there's a

negative sentiment with AI that, well, if we keep

embracing AI, your job's going to go away.

My job is going to go away.

So now we're anti AI, right?

It's like you're basically going to create a bifurcate

that population group now into two people, and now

there's going to be the mass protest. Anyway.

I don't know where all that's going, but I see

that roping that all the way back to what you

were saying is let's get everybody more comfortable with this

AI stuff and give it away for free.

Let them play with it, touch it and think through.

Oh, yeah, look at all the great things I could do.

And let's not really think about, you know,

like, the negative, like, well, and the more

people using it, the more they have data

to, like, reinforce and optimize the product. Right.

So they're not just, like, giving it away for

free so that we can all just, like, have,

like, they've got learnings on the back end. Totally.

Oh, no, you totally hit the buzzer because

you just made me think of, you know,

why they're giving away for free.

It's actually not any of the things we just said

it's because they're going to train their next models on.

On the data that people are putting in.

Like, they're just going to increase. Were you waiting?

Absolutely.

You know, I was waiting for, like, a

really bad joke where I can do.

Or you do, like, a womp womp.

Did you know that was the foghorn button? Yeah, I did.

You tested them all out? Oh, yeah.

We played around with it, the crickets and

stuff, while we were waiting for you.

I wish I would have known.

When you said taboo or whatever,

you said, yeah, next time.

I've been holding onto that one.

I was waiting for, like, a really lame

joke on your end, but it didn't come

because you're pretty good at making good jokes. Thanks.

Yeah, but the training data will be really.

I mean, if they.

They said on the.

On the stream that they had, like,

a 10 million or 100 million people.

Well, if they can increase that to 200

million, now they've got even more trading data.

Keep talking about Elon. I'm not a. I love my.

I have a Tesla.

I do love my Tesla. Have you.

I just saw the first, like,

super truck, or what's it called?

Yeah, yeah, a super truck. Sure. I don't know.

The Tesla.

Wait, the Cybertruck. Cyber truck. Cybertruck. Yeah.

I just saw the first one, like, in

real life, on the road, and I was.

Was like, what planet am I on? Mars. Yeah.

I mean, if that's what they were

going for, like, straight futuristic, apparently.

Also, it's, like, bulletproof, which is, like.

I don't know.

I just feel like you're.

That's a weird feature. It's a weird.

Well, there was a.

There was an onstage demo where Elon took a bat.

You didn't see this, but, like, why?

It just seems like such a weird flex.

Yeah, I didn't.

I think the Cybertruck has a lot of production issues,

and that's probably a story for another day, but.

Well, yes.

So you own a Tesla.

Where were you going with this?

Well, they got to FSD, right?

Full self driving by not coding.

They did that path.

They wrote it in c sharp.

And however many thousands or hundreds of thousands of

lines of code, they ended up replacing with something

that is, like, a large language model. It's.

Somebody's going to roast me.

We're going to get that first email from somebody.

You're definitely looking.

You want to get that first roast out of the way.

I can tell, like, every

episode, it's starting to build. Yeah.

Sam Altman's going to email me and be like, dude,

don't talk about, you don't know what you're talking about.

But they have a neural engine that is trained

off of video from other, the whole Tesla fleet.

So they're recording a bunch of video.

They anonymize it so you can't get tied to it,

and then they use that to train their latest model.

And the more cars they have driving, taking in

video, and the more training data they have.

So same story, right?

With this now most powerful free version, not locked

behind any dollars, they're going to have a lot

of folks typing in a bunch of questions, and

like, now I can interact with new ways.

They're going to increase their

training dataset by so much.

Then it really doesn't matter how much it costs

anymore because they're going to have all these free

users, and the real value isn't how many h

100s or h 200s you have.

At some point, those are going to be ubiquitous and

it's going to be, well, how good is your data

if you don't have quality data coming in? I don't care.

Nobody's going to care.

You got 10,000 h 200s, it's not going to matter.

So I think they saw that very quickly and they realized,

we got to open this up for everybody so they can

do the training for the next models to come.

So I'm listening to this on the other end.

Should I be afraid of that?

Should I go use it?

Are you going to equip, are you going

to put this technology in the hands of.

I know you still have very young children.

I don't know if they're using chat GPT yet.

I've talked to a couple people that are encouraging

their kids to use it, given this shift.

Yeah, I think it's too late to ask that question.

It's inevitable.

You know, I don't, I don't like doom and gloom.

Anybody that knows me, you know, really close, knows I'm

like, I'm the most optimistic guy in the room.

I think good things will come of that.

I, maybe, now that you mention it, question,

you know, the true purpose behind what Sam

and his team are trying to do.

But at the very least, there at least is an

altruistic path where they're trying to give it access to

everybody rather than say, just oddly, like, hey, only people

in the United States can use this. Sorry.

You know, and no other barriers.

I don't know if they could actually prevent that.

But, yeah, I don't, I think we're, I think it's

too late for that kind of questioning to happen.

I think our government is moving too

slow to make any substantial changes.

I think Europe is doing something about

it, but they don't understand it enough.

And I'm not saying we do either.

Um, but I think it's inevitable that our

kids are going to be driving or riding

in vehicles that they don't drive.

They will be doing a different type of work than

we're doing right now, and you're not going to do.

You can't do anything to change that.

Like, you could.

You could go.

You can go live on a country ranch somewhere, right?

And just live it up.

I'm here for that, you know?

No, I mean, that's the ethos of our show.

Maybe I've set you up there a

little bit with that one, but it's.

The more you know about this technology,

or at least start to just kick

it around, understand it, download the app. Okay.

Might take you three weeks to use it, maybe

ask it a really basic question, but it. I don't.

You're right.

It's, like, not going away.

And the more that we can better understand its application,

I think we have a responsibility for those of us

that are using it to then teach and impart what

we know onto those who are not.

So we've talked a lot about using it

in the business context, that is me, and

challenging myself to cross the line.

When I get home, I just, like, go

into, like, I'm home mode, and I go

back to, like, I google everything, right?

Lately, I've not been doing that. I just.

I think we have a responsibility, right?

Like, we need to be then equipping.

So I kind of asked the question about, you know, it's.

It's like, how do you have conversations

with your kids about the thing?

Like, there's things that.

On every parent's list and is like, AI is one of them.

Like, in the last couple of decades,

really, the last decade, it's been more

like responsible use of social media.

Like, social media and the way that it

exists today did not exist for us.

We had MySpace.

We had, like, a top eight

friends, you know, kind of function. Like, you get to.

You got to pick your own.

That's, like, the closest I got to, like,

my earliest days of, like, getting in the

HTML to change the colors of your page.

You know, you would have, like, you'd

pick, like, a song for the week.

I don't know that's how.

But, like, we didn't have phones, and we

weren't, like, had the ability to film things

that were happening all the time.

And that's been.

There's a lot of good that has come out of that.

It's created connection for people in ways that

they would never otherwise connect across the world.

But then a lot of bad has come out of

it or, like, negativity that then you're parenting against and

you're having to, in some ways, create barriers around.

Right.

And safeguards so that maybe they don't have.

Readily have access to.

Or there's, you know, so is AI going

to be another one of those things that's

on the list of, like, I'm parenting against?

Because now they can just jump on there and, you

know, it's surfacing just the way Google or YouTube.

YouTube is a similar kind of like, Pandora's box of.

That has been highly ridiculed

and criticized for the algorithm.

Kind of, you start typing something and

it's gonna take you down a path. Oh, for sure. Right.

I think they've got enough safeguards on that

front where they OpenAI last week came out

with a draft of a, like, this is

how it's like, what's the movie minority report?

Like, the robots should adhere to

these three basic human laws. Da da da da.

This draft that they came out as something like that.

I think there's enough going into that that we won't

have to worry as much as just totally unregulated, you

know, unfettered access to these large language models.

But I think what actually will end up being a thing more

likely is, like, when we learned how to do math and you,

like, divided a number, you did it a certain way.

Yeah, well, now they do it a different way.

And I'm like, no, that's wrong, man.

You got to do it like this.

And my wife is like, well, this is better, faster.

And I'm like, I'm on my lawn. Get off my lawn.

This is the way we do it.

But I think.

Cue the Allstate commercial. Yes.

I think this will be an opportunity to be

like, hey, have you thought about asking, I don't

know, chacha, bt how to solve this problem?

Or instead of just looking up the answer, asking.

And this is one of the videos that they

did, was basically like, okay, look at this math

equation and help me get to the answer rather

than just telling me the answer.

And this was the video. Like the.

That same video that I was talking about.

Um, but basically like, hey, there's a better way

to do this thing with AI that will help

you learn faster and help you do it faster.

But nobody is, like, grew up with that, right?

Like, our kids are growing up, or most

kids are growing up now with cell phones.

Like, for us, we had to learn,

like, oh, you can take a picture.

Oh, I can take a lot of pictures.

Because when we were growing up, it was

like, well, you have 24 pictures, right?

So you got to pick the best

moment to take the best picture.

And if you inadvertently take a picture of the

ground, like, oh, well, you got 23 left, you

know, so I think we're coming into, or we're

going to very quickly in the next few months,

maybe six months, get into that situation where all

of this freedom with free, bold, you know, like,

freedom to do things better, faster, stronger, because of

this, will then result in people doing things in

totally different ways than we've never even thought of.

And those people that embrace it now are going to be

the ones that end up coming ahead or being ahead of

everybody else for whatever reason other than to be.

They just do it faster, you know?

But if you saw the video, should go watch it.

It's very intriguing.

It makes you wonder.

The announcement, the OpenAI announcement, the demo.

Oh, the demo that they did on

their little stage with, like, the.

We can link out to it in the show.

Oh, that's a good idea. Yeah.

What do you think on that front?

Like, do you envision, you know, like,

just from, like, from a career standpoint,

as an individual, not as a business? Right.

From a marketing perspective, you know, I could

point the camera at something and say, hey,

give me some insight into the way this

picture, the way this website looks.

What should I do to change it?

Like, things like that.

Does that worry you?

Get you excited?

I'm not worried.

I'm optimistic. Yeah. Much like you.

I'm very much like, you know, I prefer the

glass half full or maybe that's my natural posture.

But it does cause me to think,

like, how will I continue to.

I feel like I still have so much to learn

in the way of, like, using it better, but it's

already made me kind of ask more the time that

it would take me to get to a conclusion, especially

on certainly the more repetitive things, but, like, it's, I

think, made me a better person, professional. Yeah.

The idea of being, like, skilled out of a

job because of AI, I do think I am

optimistic about people being judicious and creating.

For every job that it takes away,

there will be an opportunity to add.

It's kind of like that next industrial

revolution that we're going through and everybody's

work is gonna look different.

I'm always thinking about.

I'm watching a show right now.

I don't know if you watch Deadwood. Mm mm.

It's, like, all about kind of, like,

gold mining days in South Dakota. Okay.

And it's actually based on some true events.

And I spent every summer growing

up going to South Dakota.

I've got family from there, and I'm looking at,

like, the people's jobs back in the day.

So they established, like, a mining camp, right.

And they start to legitimize over time.

And they're like, oh, we should,

like, elect people to help run. You know?

Like, we should have a mayor and a

sheriff, and we should have a school and

a teacher because they don't have those.

And now they're teaching kids the things, and it's

like looking at what they were teaching them back

then compared to, like, how we learn today or

the jobs that existed back then.

And that's way far back.

But, like, people continued to be repurposed.

Like, we will continue to find ways to,

like, our levels of intelligence will just increase.

I think, like, long, long time ago, it was survival.

Right?

And we're living in this, like, remember we talked

about on one episode this, like, era of overabundance?

And now we're, like, manufacturing places

to create, like, the gym example. Oh, yeah, yeah, yeah.

Like, back in the day, we had to run

through the forest and, like, catch our food, right?

Yeah.

And the body was designed to move, but

now we sit in desks and, like, offices

and we commute and we don't move.

So we created these things called gyms so we can go.

So our.

We will continue to have, like, this.

Our innate desires.

But I'm not worried.

I'm feeling optimistic.

And I do think as long as really,

the really smart people and companies out there

are keeping that, like, you know, responsible stewardship

is one of our core values.

But, like, how do we responsibly

usher this technology into the.

I don't know, into our business, into the, you know,

the fabric of how we move forward as a population?

Yeah, this actually, not that I'd was well versed

in this space, but in the late 1990s, right,

the web became, like, a big deal, and the

people that were old enough to maybe have some

money or some intuition or could start a business,

you know, like, really made a ton of money.

But the people that were growing up, like, people

our age, were starting to fundamentally understand how do

I rope in the web to do things that

are greater than just, like, HTML and I sold

a domain for, you know, $3 million.

They turned it into things like Facebook. Right?

Like, I think Zuckerberg is slightly older than me.

I'm not going to name numbers because I

actually don't know how old he is.

But he was in that moment where he was in

that boom of, like, the.com deal, and then he fundamentally

understood, oh, here's how I could do this other thing.

Were you in college when Facebook came out? No.

Wait, maybe. Was I?

I was in, like, late high school.

I think it.

I think it came out my

sophomore or freshman year in college.

In college, yeah, a little. Sounds about right.

Yeah, you were probably not far off of him.

But that reminds me of what's happening right now.

Like, in our generation and maybe older, we're trying

to figure out how do we use this in

business to have the next.com web.com deal?

I think people that are in college now or maybe

in late high school or going to take what we

learn here in the next few years and they're going

to do, like, that next big thing. The next big thing.

Yeah, I think so, too.

When we were at stripe sessions, we were talking

to some really young folks that are already building

companies completely based off of AI agents.

And I was like, whoa, it'll be

interesting in the next few years. You know what?

I say this often, and I don't know whatever

else we have to talk about today, but what

I love about moments in time like this is

that nobody else has ever, like, done this before.

I'm going to nerd out here for a second.

Like, when a new mMORPG comes out. A what? A what?

A what?

Massive multiplayer online role playing game. Thank you.

The audience is thanking me. Yeah. Um.

It's where everybody is on a level playing field and

you all start at level one and nobody knows anything

about, like, oh, yeah, to get to level 20, you

do, like, everybody has to figure it out from scratch.

Well, you have people that play like 24 hours a day, and

you've got the people like me that play like once a week

for 2 hours because I can't find any other time.

But at that very beginning, nobody is better than you.

Like, you're all on the same level.

And I think that's where we're at right now.

Just maybe I'm like a global or a little

bit bigger scale than a video game, right?

But that's what I really love about this stuff,

is nobody can walk in and tell us that.

Actually, you're talking about it all wrong. Right?

You gotta. You gotta do this.

And just let me old man this.

You know, like, everybody's on the same, on the same

base, and we're all starting out from the same spot,

so it's your opportunity to go grab it.

Yeah, well, and what I would say on the heels

of, um, kind of another idea around this is there's

a lot of really great businesses out there that are,

like, owner operated, and they're ready to turn.

Maybe they don't have somebody in the

family to turn it over to.

They're looking to sell.

I just learned of this recently, um, from a

founder that was on Scott's podcast, in the thick

of it, and instead of launching fresh, new, his

own thing, he started kind of looking at existing

businesses that were looking to exit or sell, and

he found so many that just needed.

They were paper based.

Like, they were good. They were good. Kind of simple.

Like, this is what we do, businesses.

But everything lived on paper and off of

one, like, desktop computer and one cell phone.

And so what he did was he went in with

his business partner, and their goal was, okay, let's move

this business, this great business that's been around a long

time, but could be a whole lot more efficient.

And they went in with, let's get it to where

it can run off of a laptop, because he described

a work environment where there are cork boards all over

the office and the things are like.

And they were basically doing 18

to 20 work orders a week.

And think about all the paperwork that comes with that

when someone calls in and they were working with vendors

and homeowners in this case, and there's opportunity.

So where you think, if you are listening to this

and you think, gosh, I need to go start.

If I'm going to get ahead of this thing,

I got to go start a company utilizing AI.

Maybe it's taken existing business, take an

existing department or process and apply it. Yeah.

And then replicate that and see what maybe

incremental, but probably really large improvements and efficiencies

you can get out of that.

Um, because there are still a lot of businesses with

products and services that cannot be fully run by AI.

There are people that work on, like, home repair.

Like, there's.

There are actual, like, need. Yeah, yeah.

Homes being built, home repair offices

that need to be maintained.

But can you in some way, um, apply AI and

automation in this technology to make it more efficient?

Like, figure that out, and I think you'll be

a great asset to any company or even yourself.

Absolutely.

Utilize the latest up and coming technology or

you get on those platforms like canvas, where

it's going to be ubiquitous, right?

You learn the latest and greatest, and inevitably you're

going to end up as a professional, right?

You're going to be on the forefront

of those things compared to the people

that are still doing paperwork, right?

I do things in excel and we work,

we work with businesses that do, right?

We are, we are current.

We talk to people in positions all the

time that say, yep, we're doing this manually,

or if we don't integrate these two applications,

we will be perpetually doing this manually.

And my team is far too knowledgeable

and capable to be importing spreadsheets.

Yeah, well, that's, I mean, that's

the beauty of the podcast, right?

Is we're the junction where the people and the

technology and the process meet in the middle.

Where's the button that's like, ding, ding, ding, ding.

Not that one. No, not that one.

Well, there's like eight others.

I feel like my buttons are gonna be disabled

next time, but we're gonna child lock the child.

Yeah, but guys, if you have situations, right, or

things you want to talk about on the podcast,

or you've got a problem that you want solved,

definitely reach out to us, thejunctiontechnology.com.

We'd love to have you on the show.

Feel free to shoot me emails through there.

You're like, hey, man, you said this

and you really should have said that.

I'd love to read your email out loud if you

want to be an anonymous guest poster tipper or whatever.

Hot take. Love that.

I'll totally read it out loud.

And, you know, you can definitely humble me.

My wife tells me I'm wrong all the time.

So on that note, keep it automated.

Episode Video

Creators and Guests

Chase Friedman
Host
Chase Friedman
I'm obsessed with all things automation & AI
Mel Bell
Host
Mel Bell
Marketing is my super power